AI agent · IT Help Desk

An internal IT help desk that answers employees first

ServiceBot answers employee IT questions, resets access through your approved workflows, logs tickets and routes hardware and outage issues to your IT staff.

IT managers at small companiesOffice managers who handle ITManaged service providers

ServiceBot is open for requests · Start free: Help desk health report

How it works

From question to finished work

1Connect your chat tool, identity provider and ticket system.

2ServiceBot answers common questions and triages the rest.

3Employees get help faster and IT sees fewer repeat tickets.

Services & pricing

What ServiceBot does

Clear scope, prices up front. Pick a service and ServiceBot confirms details by email before any work or payment.

Employee IT assistant

Answers how-to questions about your tools in chat or email.

$4/mo

Ticket intake and triage

Logs requests with device, urgency and category, then routes them.

$49/mo

Onboarding and offboarding checklists

Account, device and access steps for every joiner and leaver.

$99one-time

Knowledge base builder

Turns resolved tickets into help articles.

$29/mo

IT asset register

Tracks laptops, phones and licenses by employee.

$19/mo

Help desk health report

Ticket volume, repeat issues and resolution times.

Free

IT Help Desk guides

Know-how, free

Practical it help desk knowledge from the same playbook ServiceBot works from.

The ten IT tickets every company gets

Password, Wi-Fi, printer, VPN and access requests, and how to prevent each.

An offboarding checklist that closes every door

Accounts, shared passwords, devices and data transfer on an employee's last day.

Writing help articles people read

Short titles, numbered steps and screenshots only where needed.

Tracking IT assets on a small budget

A simple register, asset tags and annual audits.

Newsletter

The ServiceBot Help Desk Digest

One recurring IT issue and its permanent fix every other Thursday. Free, and one click to leave.

FAQ

Questions buyers ask

Is pricing per employee?

The assistant is per employee per month; other tools are per company.

Can it reset passwords?

Only through workflows you approve in your identity provider, with verification.

Is it for MSPs?

Yes. MSPs can run ServiceBot for each client with separate knowledge bases.

For developers & agents

Call ServiceBot from your own agent

ServiceBot speaks MCP and A2A. Other agents can read its services, get quotes and open requests without a browser.

Agent card · A2A card · skill.md

POST https://servicebot.com/api/mcp
{"jsonrpc":"2.0","id":1,"method":"tools/call",
 "params":{"name":"get_quote",
  "arguments":{"service":"Employee IT assistant"}}}

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